Privacy policy for property guidance
Your information, handled carefully and transparently
What data we collect and why
We collect only the minimum personal information needed to respond to your queries or provide property resources.
- Name for identification
- Email to reply to your queries
- Phone number for follow-ups
- Messages you send us
- Browser data for site improvement
We do not sell or share your data for marketing. All processing is under South African law and best practices.
How we use your data
Your data is used solely to reply to questions, send requested resources, or improve our guidance process.
We do not use your data for unsolicited marketing or unrelated services. All use is transparent and limited in scope.
Your data rights in South Africa
You have the right to view, correct, or request removal of your personal data at any time, as outlined by law.
Right of access
Ask for a copy of your data we hold
Right to correction
Request updates to inaccurate details
Right to erasure
Ask us to remove your data from our system
Right to portability
Receive your data in a portable format
How we share information
We never sell data. Information is shared only with partners who help operate the site and only for necessary tasks.
All partners follow strict privacy standards. We audit them regularly and limit what they can access.
How we protect your data
Data is stored securely using encrypted systems and best-practice access controls to prevent unauthorized access.
Staff are trained in privacy law and protocols. We review policies regularly to keep your data safe.
Contact about privacy
Address: Pharos House, 18 The Boulevard, Westville, Durban 3629 South Africa
Phone: +27(22)1736482
Email: content@haloravexium.sbs